Insurance Terms
Knowing just a few key terms can help you ask good questions, lead to more productive
conversations with your healthcare providers and lower your out-of-pocket costs. This guide is
intended to be helpful but it is always best to be familiar with the details of your own plan.
DEDUCTIBLE
The amount of money you pay out of pocket each year before your
insurance will begin covering expenses. Deductibles usually start over at
the beginning of each calendar year. The deductible may not apply to all
services.
Example: If you have a $2,000 deductible, you pay the first $2,000 of your
own medical expenses. This is called meeting your deductible. After that,
your insurance will pay some of your medical expenses. You may still have
to pay a portion of your expenses through co-pays and co-insurance.
CO-PAY
A fixed amount you need to pay for certain medical services, usually at the
time of service. Office visits, imaging exams and prescription medicines
often require co-pays.
Example: A visit to a medical office or clinic may require a $25 co-pay,
while a hospital visit may involve a larger co-pay. Some services require
both a co-pay and co-insurance.
CO-INSURANCE
Co-insurance begins after you've met your deductible and your plan starts
paying some of the cost, it is the amount you pay after your insurance has
paid its portion of the bill. Co-insurance is calculated as a percentage of
the total cost rather than a fixed dollar amount.
Example: You've reached your deductible for the year and the cost of your
next visit is $200.
If your co-insurance is 20%, that means you will be responsible for $40 and
your insurance plan will pay the remaining $160.
OUT-OF-POCKET MAXIMUM
The maximum amount of money you can pay for medical services over a
certain period of time (usually per year). Once you meet your
out-of-pocket maximum, your insurance plan will pay 100% of all allowed
charges.
Example: Your insurance plan includes an out-of-pocket maximum of
$4,000. You have met your $2,000 deductible and paid an additional
$2,000 in co-pays and co-insurance. Your insurance will now pay 100% of
any future necessary and allowed medical charges until your policy renews
the following year.
SELF PAY
Patients who are not covered under a Healthcare Plan or choose to not use
their insurance coverage for an exam can self pay.
ALLOWABLE VS. BILLED CHARGES
The allowable charge is the price that your insurance company will pay a
medical provider (in this case SMIL/SDI) for a particular medical service.
The allowable amount then also determines how much you pay in
co-insurance. The billed charge is usually higher than the allowable charge
and the difference is sometimes referred to as an adjustment. You pay a
portion of the total allowed amount in the form of a co-payment,
co-insurance, or deductible. Your health insurer pays what's left. Whether
the provider is in-network or out-of-network with the insurance company
determines who is responsible for the difference between the allowable and
the billed amounts. An out-of-network provider can charge you that
balance and it can be a significant amount.
IN-NETWORK VS. OUT-OF-NETWORK PROVIDERS
In-network providers are medical providers that have agreed to offer your
insurance company discounted rates for medical services. They are also
called "preferred providers". These specially negotiated rates typically
mean you will pay less by going to an in-network provider. An
out-of-network provider can also ask you to make up the difference
between the amount allowed by insurance and the amount the provider
chooses to bill.
PRIOR AUTHORIZATION
(pre-authorization or pre-certification)
Some medical procedures, imaging exams and medications require your
insurance company's approval beforehand, called prior authorization. If
prior authorization is required, but not obtained, your insurance plan may
determine it will not cover the cost. Even receiving prior authorization is not
always a guarantee that the cost will be covered. To be sure you're covered
always contact your insurance before moving forward with a treatment or
procedure. Your deductible, co-payments and co-insurance would still
need to be met.
Examples
Jane's insurance plan has a $1,500 deductible.
The co-insurance is 20% with an out-of-pocket limit of $5,000.
If Jane's office visit cost is $125 and she has not reached her $1,500 deductible, then she pays $125. Her plan pays no coverage.
If Jane has reached her $1,500 deductible, co-insurance begins. If her office visit is $125 now she only pays $25 and her plan pays $100.
If Jane has reached her $5,000 Out-of-Pocket limit and has an office visit of $125 she pays nothing. Her plan pays her covered health care services all year.